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Frequently Asked Questions

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How to resend itinerary and voucher?

To resend your itinerary, please follow the steps below : Open our website https://traviaport.africa Choose "Orders" menu Input your traviaport code and email Click Search Choose "Resend Itinerary", put your email address then click on "Send" For Member, you must login first to Manage your Order.

Does the hotel allow pets?

If you travel with your pet, make sure to check first whether the property allows pet inside. You can find it in property's policy.

Is there an additional charge for children when sharing a room with their parent's?

When your kids share a room without extra beds, there will be no charges.

Where can I find the hotel contact number and address?

You can see your booking hotel contact number and address any time via 'Orders’ in our website. Visit our website and click on 'Orders’ , then key in your traviaport code and your email address (the one you used to make your booking). Click on ‘Search’ Go to Property Detail section For Member, you must login first to Manage your Order.

OGGO TRAVEL PLATFORM INC. OCN:1000408657 Address: TORONTO, ONTARIO, CANADA, M5E 1J8. / OGGO TRAVEL PLATFORM (80034494477937) Address: UGANDA, CENTRAL, KAMPALA, CENTRAL DIVISION KAGUGUBE, MAKERERE KAGUGUBE. / OGGO TRAVEL PLATFORM (2023 / 912576 / 07) HOUSE NUMBER E421 MICHAKGASI VIEW KGABALATSANE BRITS NORTH WEST SOUTH AFRICA | TRAVIA OTA TEKNOLOJI | Comp. Add: K. Oppong Close, Hse No:1 | Community 25 Annex Accra, Ghana

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